Privacy policy
General
At NORM KOZMETİK PAZARLAMA SANAYİ VE TİCARET LİMİTED ŞİRKETİ (the “Company”), we take the security of your personal data very seriously. This Privacy Policy explains what information is collected when you visit our website, melomypet.com, and how that information is used and protected.
Data Collected
When you visit our website, the following information may be collected:
- Contact form data: your name, email address and message content (only when you submit it)
- IP address and browser information
- Pages visited and the duration of your visit
- Analytics data collected through cookies (only after you give consent)
How We Use Your Data
The information collected is used for the following purposes:
- To operate and improve our website
- To respond to your enquiries
- To improve the user experience by analysing visitor statistics
- To fulfil our legal obligations
Sharing Your Data
Data may be transferred to payment, delivery, e-invoicing, email/SMS and infrastructure service providers to the extent necessary to provide order-related services, or to authorities authorised by law. For information about data transfers, please read our Personal Data Protection Notice (KVKK).
Our store runs on Shopify's platform. You can find information about Shopify's data processing practices in the Shopify Consumer Privacy Policy.
The purposes of analytics and marketing services include analysing website use, measuring advertising effectiveness and showing interest-based advertising. You can manage your preferences for these cookies and withdraw your consent using the “Cookie preferences” link at the bottom of the page. For details, please read our Cookie Policy.
Security Measures
Appropriate technical and administrative measures are taken to protect your personal data. Connections to our website use SSL/TLS encryption.
Your Rights
For detailed information about your rights regarding your personal data, please read our Personal Data Protection Notice (KVKK). You may exercise all your rights under Article 11 of the Turkish Personal Data Protection Law (KVKK).
Contact
If you have questions about our privacy policy, you can contact us at info@melomypet.com.
Registered Electronic Mail (KEP): normkozmetik@hs01.kep.tr
Last updated: September 7, 2026